FREQUENTLY ASKED QUESTIONS

Why should I use a scopist? Won't I be wasting money paying someone to edit and format my transcripts?

• You should most definitely use a scopist to save yourself time and to earn more money writing than editing and formatting. 

 

Do you add cover pages and signature pages if requested?

• Yes. Send a copy of the notice and ID the speakers and it will be taken care of.

 

Do you read for content as well as punctuation, grammar, etc.?

• Yes. It all has to make sense while reading it. I will flag any words or areas of context that do not make sense.

 

Do you read steno?

• Yes. I can help you update your dictionary with each transcript scoped.

 

Do you actively research all items necessary during scoping?

• Yes. I will research spellings of proper names, medical terms, companies, addresses, etc. Anything that I have a question on, I will research.

 

Will you be able to meet my stringent deadlines?

• Absolutely every effort will be made to meet -- and usually exceed -- any deadlines you have. I will not take the job if I don't feel I can meet the deadline with a superior product.

 

Will you complete a free job to test your services? 

• I will complete a test job of up to 15 pages at no charge to determine our compatibility working together as a team. 

 

How can I help you do your job to the best of your ability and to my complete satisfaction?

• Always make sure to update your preference sheet when necessary.

• Communicate as clearly and completely as possible regarding upcoming jobs, large jobs, rush jobs, or any other pertinent issues.

 

What are your office hours/days?

• I live in Colorado Springs, Colorado, so I am on Mountain Standard Time. Office hours are from 8 a.m. - 5 p.m., Monday-Friday, excluding federal holidays. Transcripts must be received by 2 p.m. MST to be counted for that business day. Otherwise, jobs arriving after that will be entered into the calendar at 8 a.m. the following day. Please note that work on weekends and/or holidays can be accommodated for rush jobs.  Please see the rate sheet.

 

What is your invoicing schedule?

• For new clients, jobs are billed immediately, with payment due in 7 days. After three jobs with prompt payment, the client will move to regular invoicing, whereby bills are sent the 1st and 15th of the month and are due within 15 days. A 10% late fee will be assessed if invoices are not paid within the 15 days. No new jobs will be accepted from the client whose payment is 30 days past due.

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What types of payment forms do you take?

      A.  Personal check, Paypal, and Venmo.

 

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